Start with the common questions below. If you need account-specific help, sign in and submit a support ticket so we can see your wedding details securely.
For account, billing, wedding setup, guest list, SMS, or RSVP issues, log in and open a support ticket. That keeps your details private and lets us reply in one place.
Sign in to open a ticketSupport tickets are the fastest path for account-specific requests.
You can also email us for general questions. Please do not send guest lists, payment details, or private wedding data by email.
Email hidden until the page loadsShort, practical guides to setting up your wedding, inviting guests and running the day.
Create your wedding, pick a plan and choose languages.
Your wedding website, digital invitation and links.
Guest list, RSVP form, invitations and reminders.
Seating, budget, timeline, vendors and AI help.
Check-in, photos, day-of tools and what happens after.
Manage many weddings with your team and clients.
Payments, credits, your data and support.
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The homepage keeps only the essentials. This page carries the practical details couples and planners usually ask next.
MapleVow is built for Canadian couples and planners, with prices in CAD and Canadian hosting. Couples outside Canada can still use it if the feature set fits their event.
You can share the RSVP page as soon as the wedding details and form are ready. The homepage, invitation card, and guest list can be updated later.
Yes. You can import guests from CSV, add guests manually, or use the general RSVP link when you want guests to enter their own details.
Use Guest Info Collection, free on every plan. Share a link or QR code, guests submit their address and contact details, and you import their responses into your guest list with one click.
Yes. Upload your finished invitation (JPG, PNG, or WebP) in the Digital Invitation editor and it becomes the invitation your guests see — MapleVow adds the RSVP and website buttons on top. Your RSVP page can match its look automatically, and you can switch back to a MapleVow template anytime.
Yes. Public wedding pages, RSVP flows, email copy, and the dashboard support English, French and Simplified Chinese. Choose which languages your guests see in your wedding settings.
Yes. The Guest Info Collection form lets guests fill in their address, phone, email, and any custom questions you add. Submissions land in your dashboard for review before they join your guest list.
No. Guests open the RSVP link in a browser, answer the form, and submit. They do not need a MapleVow account or mobile app.
Couples invite the main guest and allow a plus-one when needed. The main guest can submit the extra attendee details through the RSVP form, so you do not need a separate email for every plus-one.
Guests can revisit their RSVP link and update their response when the page is still open. Couples can also edit guest records from the dashboard.
The dashboard shows delivery status where provider data is available. Failed messages are not resent automatically, so review the message log and resend manually when appropriate.
Yes. SMS credits can be purchased as an add-on when SMS sending is available for your account. You only pay for the credits you choose to send.
Your page stays active for the post-wedding access window included with your plan. You can export your data anytime from the dashboard.
Custom URL slugs are available on paid plans, and custom subdomains such as yourname.maplevow.ca are included with Evermore. On the Planner plans, you can add one to any wedding as a paid add-on.
Yes. Under Your links on your dashboard, choose Use your own domain. We check your domain before you pay, then show you the one record to add at GoDaddy, Namecheap, Hostinger, Cloudflare or any other provider, and set up https for you. It’s included with Evermore, or $10 once per wedding on other plans, and your MapleVow links keep working. No domain yet? We can register one in your names, from $28/year, set up and renewed for you.
Yes. Planner plans give professionals one dashboard for multiple weddings, with separate settings, guest lists, and client-facing pages.
Yes. Guest lists, RSVP data, budget records, and planning information can be exported from the dashboard.
Support tickets are tied to your account, which makes it safer to discuss wedding settings, guest records, billing, SMS, and email delivery without exposing private details in plain email.
MapleVow stores production data on Canadian infrastructure, and our privacy practices are designed with PIPEDA in mind.
Log in and submit a support ticket for account-specific data requests. If you delete a wedding, confirm carefully because guest and planning records can be removed.